Here you will find full transparency on how Nagad 9 collects, stores, and safeguards your personal information.
Nagad 9 The privacy policy at (https://nagad9.pro) reflects our commitment to protecting your personal information. This privacy policy applies to all services offered through the platform, including our mobile app, website, and any other channel through which our services are delivered.
When you Nagad 9By creating an account, playing games, or interacting with us in any way, you are deemed to have accepted the terms of this privacy policy. Keeping you in control of your own data is our primary goal.
This privacy policy is formulated in accordance with applicable data protection laws in Bangladesh and international best practices.
Nagad 9 Various types of information are collected from you. This data comes from three main sources: information you provide directly, information collected automatically, and information received through third parties.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and support |
| Financial information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser type, operating system | Security & Fraud Prevention |
| Gaming information | Game history, betting patterns, login times | Service Improvement & Responsible Gaming |
| Cookies and tracking | Session cookies, preference settings | User Experience Improvement |
We never store your password, PIN, or full payment card number.
Nagad 9 Your data is used only for specific, legitimate, and transparent purposes. We never use your information for unnecessary or excessive ends.
Your information is never sold to third parties or shared with advertisers.
Nagad 9 Industry-leading technology and practices are used to protect your data. Our security operates across multiple layers so that if one layer fails, the others remain active.
Our servers are hosted in secure data centers with 24/7 physical security and active monitoring.
Nagad 9 Cookies and similar technologies are used to enhance your browsing experience. Cookies are small text files stored on your device.
The types of cookies we use:
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect some platform functionality.
We retain your data only for as long as necessary or as required by legal obligations.
| Data Type | Retention Period |
|---|---|
| Account information | For the duration the account is active + 5 years after closure |
| Transaction Records | 7 years (as per financial regulatory guidelines) |
| KYC documents | 5 years after account closure |
| Gaming logs | 3 years |
| Customer support communication | 2 years |
| Session & Cookie Data | 30 days to 1 year |
For legal investigations or dispute resolution, certain information may be retained beyond the periods stated above.
Nagad 9Under the privacy policy, you hold the following rights over your personal information:
You have the right to know what information we hold about you.
To correct inaccurate or incomplete information, please submit a request to our support team.
You may request deletion of your data under certain circumstances.
You may request that processing of your data be limited to specific purposes.
You may request your information in a structured, portable format.
You may object to marketing communications and withdraw your consent at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.
Nagad 9 Access to the platform is strictly prohibited for anyone under the age of 18. Protection of minors is given the highest priority in our privacy policy.
If you become aware that a minor is using our platform, please notify our support team immediately.
Nagad 9 This privacy policy may be updated as needed. You will be notified in advance of any significant changes.
If you have any questions about the privacy policy, our support team is always ready to help.
The Nagad 9 privacy policy is designed to ensure the highest level of protection for Bangladeshi players.
Every data transfer is protected with 256-bit SSL/TLS encryption. No hackers or third parties can gain access.
Documents collected for identity verification are stored with maximum security and securely deleted after a defined retention period.
Your data is never sold or shared with advertisers or marketing companies — that is a core principle we stand by.
You have full control over your data — view, correct, delete, or opt out of marketing at any time.
Independent third-party security experts regularly audit our systems and identify vulnerabilities.
Data is never retained beyond what is necessary. Once the defined retention period ends, it is securely deleted.